Refund & Exchange Policy

All Sales are FINAL. No refunds, exchanges only.

Exchanges will only be processed if the purchased product(s) arrived damaged due to shipping or has a manufacturers defect.  For exchanges, please call customer service at 1-800-267-5822 for a return authorization number within 30 days of receipt. No returns will be accepted without prior authorization. Exchanges will be offered for the same product or a product of equal value based on product availability.

Return shipping costs is the responsibility of the customer.  All returns must be in their original packaging and in unused condition. 

Please allow a minimum of 14 days to receive, inspect legitimacy and process your return.  If the item(s) to be returned are deemed acceptable and in line with our purchase policy, an exchange will be offered for the same product or a product of equal total value of the merchandise purchased.  Any taxes charged will be included in the total value excluding ANY delivery charge(s) or extra duties or fees incurred during shipping arrangements.

Return Packages to:
401 Bentley St, Unit 9
Markham, ON
L3R 9T2
Attention: Return Department

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